Shipping & Returns

Shipping — Always Free

Standard shipping is free on all orders. No minimum purchase is required.

United States & Canada: Free standard delivery to all states/provinces; remote areas may take longer.
United Kingdom & European Union: Free standard delivery; VAT/customs handled per local rules.
Australia & New Zealand: Free standard delivery; rural/offshore territories may see extended transit.
Asia (e.g., Hong Kong, Singapore, Japan, South Korea): Free standard delivery; public holidays can affect schedules.
Middle East: Free standard delivery to major cities; PO boxes/restricted zones may need alternatives.
Rest of World: Free standard delivery where courier coverage is available; alternative services may be used if needed.

Delivery estimates may be impacted by customs inspections, severe weather, carrier capacity, strikes, public holidays, incorrect or incomplete addresses, or other causes beyond our control.
Once handed to the carrier, transit risks and delays lie with the carrier; we will assist with tracking, proof of delivery, and reasonable support.
If tracking shows Delivered but the parcel cannot be located, contact us within 7 days so we can open an investigation.

You may return eligible items within 14 days of delivery for a refund.

Items must be unused, unwashed, unaltered, and in sellable condition with original tags/labels attached.
Return all accessories, packaging, hangers, dust bags, and any complimentary gifts.

Swimwear bottoms/briefs with the hygiene liner removed, damaged, or missing (hygiene & safety).
Items showing wear, washing, alterations, stains, odors, or damage after receipt.
Final-sale/clearance items explicitly marked “Non-returnable”.
Customized/monogrammed items, gift cards, and promotional giveaways.
Returns initiated or posted after the 14-day window without prior approval.

The buyer pays return shipping and should use a trackable service. We are not responsible for returns lost in transit.

Request: Contact us within 14 days of delivery with your Order #, item(s), and reason for return.
Instructions: We will provide the return address and packing guidelines.
Ship: Pack securely and send via a trackable carrier; keep the receipt and tracking number.
Inspection: We verify the condition upon receipt.
Refund: If approved, we issue a refund to the original payment method.

Refunds are processed within at least 14 days after we receive and verify your return.
PayPal refunds: Typically appear within at least 14 days; in some regions, local law allows up to 30 days.
Your bank/card provider may require extra time to post funds after we complete the refund.

Payment methods: Major credit/debit cards, PayPal, and select regional wallets (availability varies by country).
Multiple currencies supported: If your local currency is not shown at checkout, your order may be processed in a supported currency using your bank’s exchange rate and fees.
Refunds return to the original payment method used at checkout; any currency conversion and bank fees are determined by your provider.

Contact our support team with your Order # for assistance with shipping updates, returns, or sizing.